Toshiba Support Tickets All Reviews

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Toshiba Reviews

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  • Poor Customer Service

    I purchased a Toshiba Laptop on March 24, 2012. 30 day return policy and 1 year warranty. Within 2 weeks I contacted Toshiba Customer Service regarding a problem with the internal speakers. I took an additional 2 weeks before a technician determined there was a problem with the laptop. I was advised that the computer could be returned to the company for repair, but, I would have to pay a $25 "shipping / handling fee." Despite my argument Toshiba stood fast on that fee.My question is, why, if I purchased a new laptop,with warranties,reported a problem within 2 weeks, it was... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Toshiba complaints

    Purchased Toshiba 1 TB external hard drive on 10/17/2009. Cannot contact ANYBODY at Toshiba that seems to even know that this product exists. Called number in instruction manual (510) 651-6798. They referred me to another number(888-592-0944), who then referred me to another number (949-457-0777), who referred me back to the original number. Called the original number back, and they then referred me to 1-888-592-0944 again. I called this number, and the woman there (Grace) indicated that it was a parts department and could not help me-was not even aware that Toshiba even made a 1TB... More...


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